Dbx Mini-Pre User Manual download pdf (Page 4)

If you require technical support, contact dbx Customer Service. Be prepared to

accurately describe the problem. Know the serial number of your unit - this is

printed on a sticker attached to the bottom of the unit. If you have not already

taken the time to fill out your warranty registration card and send it in, please do

so now.

Before you return a product to the factory for service, we recommend you refer

to the manual. Make sure you have correctly followed installation steps and

operation procedures. If you are still unable to solve a problem, contact our

Customer Service Department at (801) 568-7660 for consultation. If you need to

return a product to the factory for service, you MUST contact Customer Service

to obtain a Return Authorization Number.

No returned products will be accepted at the factory without a Return

Authorization Number.

Please refer to the Warranty below, which extends to the first end-user. After

expiration of the warranty, a reasonable charge will be made for parts, labor, and

packing if you choose to use the factory service facility. In all cases, you are

responsible for transportation charges to the factory. dbx will pay return shipping

if the unit is still under warranty.

Use the original packing material if it is available. Mark the package with the

name of the shipper and with these words in red: DELICATE INSTRUMENT,

FRAGILE! Insure the package properly. Ship prepaid, not collect. Do not ship

parcel post.

Service Contact Information

Mini-Pre

Mini-Pre User Manual

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Dbx Mini-Pre User Manual Page 4